Delivery
All goods sent under plain packaging, and without identifying mark as to sender.
We simply use our street address, 2 Tavistock Place, Plymouth, Devon PL4 8AU, in case of non-delivery and packages being returned to us.
Postage and Packaging Rates
UK Orders
For orders totalling (UK Pounds) £1.00 - £20.00 £2.00
For orders totalling (UK Pounds) £20.00 - £60.00 10%
For orders totalling above (UK Pounds) £60.00 5%
EEC Orders (outside UK) - For all orders add 10%
Overseas Orders- For all orders add 15%
Insurance
All orders are sent at the risk of the purchaser unless fully Insured. The cost of Insurance is an additional (UK Pounds) £3.50 / Recorded Delivery (UK Pound) £1.00. Recorded covers you to a value of £26.00. We advise the default option of Full Insurance to cover full cost of order – please choose accordingly.
All packages returned to us unclaimed will be subject to additional post and packing charges before being reposted.
Import Duties (Outside EU)
Import duties liable as per requirements of individual Country. Overseas Returns / Customs Duty.
If returning goods from overseas, please ensure you state clearly on the packaging that goods are being returned for exchange or refund, otherwise customs duty must be paid.
We will unfortunately refuse any parcels that have had this charge added and the parcel will be returned to you for payment.